Welcome to TerraVita Naturals (“we,” “our,” “us,” or “Company”). These Terms and Conditions govern your access to and use of our website terravita.food and any related pages, forms, features, content, products, and services offered by us.
By accessing, browsing, or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our website.
1. Use of Website
This website is intended to provide information about our company, products, bulk supply offerings, business inquiries, and related services.
You agree to use this website only for lawful purposes and in a manner that does not:
- Violate any applicable law or regulation
- Infringe the rights of any third party
- Interfere with the operation or security of the website
- Attempt to gain unauthorized access to any part of the website, server, or systems
- Upload or transmit harmful code, viruses, malware, or spam
- Misuse forms, contact details, or content available on the website
We reserve the right to restrict, suspend, or terminate access to any user who violates these Terms.
2. Eligibility
By using this website, you confirm that:
- You are at least the age of majority in your jurisdiction, or you are using the website under the supervision of a parent, guardian, or authorized representative
- You have the legal capacity to enter into these Terms
- Any information you provide is accurate, complete, and current
If you are using the website on behalf of a business, company, or organization, you represent that you are authorized to bind that entity to these Terms.
3. Business and Bulk Supply Use
TerraVita Naturals primarily deals in bulk, wholesale, and B2B supply of natural products. Information displayed on this website is intended for:
- Business inquiries
- Bulk order discussions
- Product sourcing requests
- Partnership and distribution opportunities
- General brand and product information
Any request for pricing, quantity, specification, packaging, delivery, or supply terms is subject to separate confirmation by our team.
Submitting an inquiry through the website does not automatically create a binding contract or guarantee supply.
4. Product Information
We strive to keep product descriptions, images, details, and specifications accurate and up to date. However, we do not guarantee that all content on the website is always complete, current, error-free, or free from omissions.
Product appearance, texture, packaging, color, and other features may vary slightly due to factors such as:
- Natural ingredient variation
- Lighting or photography
- Display settings
- Batch differences
- Manufacturing or sourcing updates
All product information is provided for general reference only and may be updated or modified without prior notice.
5. No Retail Guarantee
Unless specifically stated otherwise, the website should not be interpreted as a standard retail store with fixed online checkout terms.
Any order, quotation, pricing, supply schedule, minimum quantity, or commercial arrangement is subject to:
- Internal approval
- Stock availability
- Final confirmation from our team
- Applicable tax, logistics, and shipping terms
- Separate written communication, invoice, or agreement
6. Pricing and Quotations
Any price, quotation, or commercial estimate shared by us may change without notice unless confirmed in writing.
Prices may vary based on:
- Quantity ordered
- Product specifications
- Packaging requirements
- Delivery location
- Logistics and freight charges
- Taxes and applicable duties
- Market and sourcing conditions
A quotation does not constitute a final contract unless explicitly accepted and confirmed by both parties.
7. Orders, Acceptance, and Cancellation
We reserve the right to accept or reject any inquiry, request, or order at our sole discretion.
Reasons for rejection may include, but are not limited to:
- Out-of-stock products
- Incomplete or inaccurate information
- Suspicious or fraudulent activity
- Operational limitations
- Payment or delivery concerns
- Non-compliance with our business requirements
If an order is accepted, the terms of supply, payment, and delivery may be documented separately through invoice, purchase order, email confirmation, or agreement.
Cancellation terms, if applicable, will be communicated at the time of order confirmation.
8. Payment Terms
Where payments are applicable, you agree to make payments according to the terms specified in the relevant invoice, quotation, or agreement.
Unless otherwise agreed in writing:
- All payments must be made in the currency and method specified by us
- Taxes, bank charges, gateway fees, and applicable charges may be additional
- Orders may be processed only after receipt of required advance payment, if applicable
- Failure to make payment on time may delay or cancel processing
We may suspend or refuse further services if payment obligations are not met.
9. Shipping and Delivery
Any shipping, transit, or delivery timeline provided by us is only an estimate unless expressly guaranteed in writing.
We are not responsible for delays caused by:
- Courier or freight partners
- Customs or regulatory checks
- Weather or natural events
- Labor disruptions
- Public holidays
- Incorrect delivery information
- Force majeure events or other circumstances beyond our control
Risk of loss or delay may pass according to the terms agreed in the relevant order or invoice.
Please review any separate Shipping Policy or Delivery Terms published on the website if applicable.
10. Returns, Replacements, and Refunds
Because our products may be supplied in bulk and may involve food or natural product handling, return and refund terms may be limited and subject to strict conditions.
Any claim related to damaged, incorrect, defective, or incomplete products must be reported within the timeframe specified in our return or refund policy, if available.
We may require:
- Order details
- Invoice reference
- Photographs or supporting evidence
- Product batch information
- Delivery proof
Refunds, replacements, or adjustments will be handled only in accordance with our internal policy and applicable law.
11. Intellectual Property
All content on this website, including but not limited to:
- Text
- Images
- Logos
- Product names
- Graphics
- Layout
- Design
- Icons
- Videos
- Downloadable materials
- Page structure and arrangement
is the property of TerraVita Naturals or used with permission, and is protected by applicable intellectual property laws.
You may not:
- Copy, reproduce, distribute, modify, or republish our content without written permission
- Use our trademarks, brand name, or logo in a misleading or unauthorized way
- Claim ownership over any content belonging to us
Any unauthorized use of our intellectual property may result in legal action.
12. User Submissions
If you submit any inquiry, feedback, suggestion, testimonial, file, message, or other content through our website or email, you grant us the right to use, reproduce, store, and respond to that submission for business, operational, or communication purposes.
You agree not to submit content that is:
- False, misleading, defamatory, obscene, abusive, or unlawful
- Infringing on third-party rights
- Containing malware or harmful code
- Intended to spam, harass, or mislead
We may remove, ignore, or refuse any submission at our discretion.
13. Third-Party Links and Services
Our website may include links to third-party websites, services, social media pages, or external tools.
We do not control and are not responsible for:
- The content of third-party websites
- Their privacy practices
- Their policies, security, or availability
- Any loss or damage caused by your use of third-party services
Your use of third-party sites is at your own risk and subject to their own terms and policies.
14. Disclaimer of Warranties
The website and all content, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind, unless expressly stated otherwise in writing.
We do not guarantee that:
- The website will always be uninterrupted or error-free
- The content will always be accurate, complete, or current
- The website will be free from viruses or harmful components
- Any specific business outcome, sales result, or supply result will occur
To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the fullest extent permitted by law, TerraVita Naturals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, including but not limited to:
- Loss of profits
- Loss of business
- Loss of data
- Loss of opportunity
- Website downtime
- Delays in communication
- Errors in content
- Reliance on website information
If liability is found despite the above, our total liability shall be limited to the extent permitted by applicable law and, where relevant, to the amount paid by you for the specific transaction giving rise to the claim.
16. Indemnity
You agree to indemnify, defend, and hold harmless TerraVita Naturals, its owners, employees, affiliates, and partners from and against any claims, losses, damages, liabilities, costs, and expenses arising out of or related to:
- Your use of the website
- Your breach of these Terms
- Your violation of any law or third-party right
- Any false, misleading, or unauthorized information submitted by you
17. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using this website, you acknowledge that you have read and understood our Privacy Policy.
18. Communications
By submitting your contact details through the website, you agree that we may contact you by email, phone, or other communication methods in connection with:
- Your inquiry
- Bulk order discussions
- Business opportunities
- Product information
- Customer support
- Important notices relating to the website or services
For questions regarding communication or privacy, you may contact us at info@terravita.food.
19. Force Majeure
We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fire
- Epidemics or pandemics
- Government actions
- Labor disputes
- Transport disruptions
- Power or network failures
- Acts of war, terrorism, or civil unrest
20. Termination
We may suspend, restrict, or terminate your access to the website at any time, with or without notice, if we believe that you have violated these Terms or that such action is necessary to protect the website, our business, or other users.
Termination does not affect any rights or obligations that arose before termination.
21. Changes to These Terms
We may revise or update these Terms and Conditions from time to time without prior notice.
The updated version will be posted on this page with a revised effective date. Your continued use of the website after any changes means you accept the updated Terms.
22. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, unless otherwise required by applicable law.
Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert City/State, India].
23. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
24. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies posted on the website, constitute the entire agreement between you and TerraVita Naturals regarding your use of the website.
25. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
TerraVita Naturals
Email: info@terravita.food